FREQUENTLY ASKED QUESTIONS
How long do the sessions typically take?
My time frames are very generous but does vary depending on the type and extent of the project. I suggest blocking out 3 hours to 4 hours for your shoot. The time frame includes travel time between locations. For my standard photo sessions, I say about 1 hour per creative 'concept' set change.
Why do I have to pay a deposit?
The purpose of the deposit is to lock in your date + time. If you cancel last minute, I most likely would have been able to book someone else during that period. I do not write anything down in my calendar until the deposit has been paid, making your desired time slot up for grabs. Nothing is booked until the deposit has been paid.
When do I pay the remainder? Can I pay all upfront?
The remainder of your session + travel fee is due immediately following your shoot before we both depart. No images will be delivered until the final payment is made. The way my booking system is set up is in two increments: deposit + final payment.
What are location travel fees?
Depending exactly where you want your photographs done travel fees will vary. Since I do have several big heavy bags of gear and equipment, I charge a travel fee so I can get to and from our photoshoot with my camera gear + your photographs safe and sound.
What happens if it rains?
If the weather is crazy/I am sick/etc, we will put your deposit toward a re-schedule. However, if you simply don’t show up to the session, the deposit will not be refunded. If you have booked a session and need to reschedule your session, your deposit can be put toward a re-schedule as long as I am notified within 14 days of your session. I get it— life happens. However, if you need to cancel and do not want to re-schedule, your deposit is not refunded. Sorry!
How + when will I receive the files?
You will receive the edited images within 2-3 weeks of your session. You will receive all of the files via digital transfer such as Dropbox, Lightroom or email. You then can send them to print, and post online! Download links do expire after a few days, so be sure to download your images asap! Make sure to save + backup your images.
How long do you store our images?
I clean out my client files every 3 months and cannot guarantee that I will backup the images for you, so be sure to download the images and create your own backups. I do not store the raw files for more than 2 months.
Do I get to select the images?
No. Part of my job is making the image selects and choosing the most flattering photographs. The images I do not deliver are either repeats, blurry, or out of focus, shots of person blinking. I have no reason to withhold any images if there are additional photos I think you would enjoy!
Can I have the unedited versions or raw files?
No.
What if we are not happy with the final images?
I have never had a client tell me they were unhappy with my services in 10 years of photography. Really. This is because I have clear communication + expectations set beforehand. If you have read my FAQ thoroughly and done all you can to prepare yourself for your photoshoot, including picking a location you love, an outfit you feel confident in (if applicable), then this is the best way to ensure you will be happy with the final result. If I have delivered what I promised to you, photography services of your choice, and you are not happy with the final outcome there is nothing I can do outside of performing my professional photography services.
What if we don’t want the images used on your social media, website, or anywhere online?
Please make it clear to me in your initial contact email if this is the case and let me know the reason. The sole way I market my photography services (and how you found me!) is the internet and I rely on sharing my photography to bring in customers. Therefore, I do have a fee if this is something you want to be waived. please inquire.